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This includes localized content and customer support, making it easier for non-English speaking players jest to navigate and enjoy the platform. After successfully providing the required documentation, the casino claimed he had a duplicate account, which led owo a rejected withdrawal. The issue was resolved after he submitted another photo of himself along with proof of address, resulting in the casino finally processing his payout. We marked the complaint as ‘resolved’ in our system following this confirmation. The player from France requested a withdrawal after winning but państwa told to first meet wagering requirement. After meeting the requirement, the player’s withdrawal has been pending for a day, despite the casino promising instant withdrawals.
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- Consequently, the complaint was rejected due owo lack of communication.
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